At Hero-sat convenience is paramount. That is why we have a wide array of payment options. Everyone has
their preference so the choice is entirely up to you.
Hero-sat places high priority on the safe and reliable payment on the internet. That is why we use a ‘secure server’ in which
your payment data is stored and encrypted. This means that all your payment details that you pass on to make the payment are fully
protected and cannot be read by others.
Do you have access to internet banking at ABN AMRO Bank, ASN Bank, Rabobank, Van Lanschot Bank, ING, Friesland Bank, Triodos Bank or SNS (Region) Bank?
Then you can use iDEAL without the use of special software. This is also the easiest and most common way to pay on the internet. iDEAL is fast, simple and very safe.
You can pay online via your own bank without special software. To pay with iDEAL you need access to your own internet banking page. Keep your bank card and any identification method – ABN AMRO Bank e.dentifier, Rabobank Random Reader, Easykey for Friesland Bank, identifier for Triodos Bank, TAN code for ING or your digipass for ASN Bank and SNS (Regio) Bank – at hand to be able to pay.
Mistercash / Bancontact
For our Belgian customers we have Ban contact / Mister Cash. This is a really save and fast way. Once you choose this method and have entered your card number and expiration date, you will automatically be sent to a page from your trusted bank.
Here you will be asked to check the amount and pay with your authentication. Depending on your bank, this is a card reader or a password.
With Hero-sat you can also pay via PayPal. An online PayPal account is actually a kind of digital wallet.
A safe and especially convenient place where you can save your payment methods for easy use with all online payments.
You no longer have to search for credit card information or random readers. The only thing you need to start making purchases via PayPal is your e-mail address and PayPal password.
For more information, please visit the PayPal website itself.
If you opt for the prepayment option, you will receive instructions for the payment in the order confirmation email. As soon as we see that this amount has been credited to our account,
we will process your order. Take into account that one to three working days will be added to your order time before we can send your product.
You can pay via Visa, Maestro, and Mastercard credit cards. You can now easily pay with your own credit card. Naturally, this is all secured via SSL.
With return shipments, we will refund you as soon as the product has arrived with us. If you cancel your order, we will refund you immediately.
The way we repay you depends on the way you have paid. Via iDeal? Then we deposit it back into your bank account. Via PayPal this will be
sent back to your PayPal account etc. Have you been in one of our stores and did you pay there? Then we will kindly ask you for your account number so that we can return it.
If you request a refund from us, it is always handy to give your bank account number, PayPal or credit card details. That way we
can make immediate work of it. Have you not received a refund after 3 working days? Then contact us.